Cablecraft Coronavirus Service Update & Statement

Latest company update

5th June 2020

Our online, email orders, enquiries and next day delivery service is still operational and we have good stock availability. We're still on hand to help Monday to Friday from 8.30am to 5.00pm.

Cable & Cable Accessories Group

Coronavirus Statement

Dear Valued Customer, Business Partner

We hope this finds you, your family and colleagues all keeping safe and well.

We realise these are extremely demanding times however, we are confident that we can help you through these challenges. If we have it in stock, we will get it to you. If we don’t have it in stock, we will do all we can to track it down and make sure you get the right tools for the job, next day, so your essential works are not disrupted.

We're open & delivering.

Where it is safe to do so, we are continuing to service our customers to help them get their job done. Most importantly where we support a number of currently considered critical/essential manufacturers and government infrastructure projects – for which it is paramount we maintain good stock availability to help the national cause and its ongoing response.

For your current projects, manufacturing demand or installation requirements, we are pleased to be able to say that we maintain a consistently high level of stock for the majority of our 28,000 cable accessories range, and are currently still able to maintain our next day delivery service.

Now can be a time to plan for the future months (or maybe even years) ahead. Our team are on hand to support you with project planning, sourcing, costing and ordering – or you can jump online and use our website functionality to do all of the above, putting you firmly in control. Contact us on 01582 606033 or sales@cablecraft.co.uk and we’d be happy to guide you through this.

Keeping up to date with changes.

From the outset of the COVID-19 outbreak in the UK, we have made it our number one priority to protect the health and well-being of our colleagues, customers and supply partners in full compliance with government recommended best practices.

We, like a number of businesses, have made adjustments such as mobilising staff to be able to work from home where possible, skeleton based office staff remain department segregated, operations colleagues following the 2 metre distancing rules, wearing gloves throughout the day and respecting self-distancing rules with our couriers.

We will continue to monitor the ongoing situation and take all sensible actions to continue to protect our colleagues and partners health and well-being, maintain strong stock availability, and continue to maintain our usual high-level customer service in these unprecedented times for us all.

We would like to thank our team for their continued hard work and you for your continued loyalty to Cablecraft.

Stay safe.

Mark Taylor
Managing Director
Cable & Cable Accessories Group